績(ji)效目標設定后，當(dang)績(ji)效結果出(chu)來時，一(yi)定要能得(de)到(dao)*無異議的(de)(de)評價得(de)分，如(ru)果在這方面出(chu)現問(wen)題，那就真的(de)(de)要被人質疑HR的(de)(de)專業性了(le)，績(ji)效指標的(de)(de)三種(zhong)評分方法(fa)。
一(yi)、底線法(fa)。指(zhi)確(que)定一(yi)個目(mu)(mu)(mu)標(biao)(biao)(biao)(biao)值(zhi)，也(ye)(ye)稱合理(li)值(zhi)，同時(shi)(shi)確(que)定一(yi)個底線值(zhi)也(ye)(ye)稱零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)，當實(shi)際(ji)(ji)(ji)完(wan)成(cheng)(cheng)(cheng)低于(yu)(yu)目(mu)(mu)(mu)標(biao)(biao)(biao)(biao)值(zhi)評(ping)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)滿分(fen)(fen)(fen)(fen)(fen)一(yi)百(bai)(bai)(bai)(bai)(bai)分(fen)(fen)(fen)(fen)(fen)，當實(shi)際(ji)(ji)(ji)完(wan)成(cheng)(cheng)(cheng)低于(yu)(yu)零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)得(de)(de)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)零(ling)(ling)(ling)分(fen)(fen)(fen)(fen)(fen)，具體公(gong)(gong)式(shi)為(wei)(wei)：評(ping)分(fen)(fen)(fen)(fen)(fen)等于(yu)(yu)實(shi)際(ji)(ji)(ji)完(wan)成(cheng)(cheng)(cheng)減(jian)(jian)去零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)，除以(yi)目(mu)(mu)(mu)標(biao)(biao)(biao)(biao)值(zhi)減(jian)(jian)去零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)乘以(yi)一(yi)百(bai)(bai)(bai)(bai)(bai)，當實(shi)際(ji)(ji)(ji)完(wan)成(cheng)(cheng)(cheng)超(chao)過目(mu)(mu)(mu)標(biao)(biao)(biao)(biao)值(zhi)時(shi)(shi)，一(yi)般會(hui)設(she)(she)(she)置封底，如(ru)最高(gao)得(de)(de)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)一(yi)百(bai)(bai)(bai)(bai)(bai)二十(shi)(shi)分(fen)(fen)(fen)(fen)(fen)。舉(ju)個事例，公(gong)(gong)司年(nian)度利潤目(mu)(mu)(mu)標(biao)(biao)(biao)(biao)設(she)(she)(she)定為(wei)(wei)零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)六(liu)百(bai)(bai)(bai)(bai)(bai)萬(wan)，目(mu)(mu)(mu)標(biao)(biao)(biao)(biao)值(zhi)一(yi)千(qian)五百(bai)(bai)(bai)(bai)(bai)萬(wan)，當年(nian)實(shi)際(ji)(ji)(ji)達成(cheng)(cheng)(cheng)一(yi)千(qian)二百(bai)(bai)(bai)(bai)(bai)萬(wan)，這(zhe)評(ping)分(fen)(fen)(fen)(fen)(fen)等于(yu)(yu)一(yi)千(qian)二減(jian)(jian)去六(liu)百(bai)(bai)(bai)(bai)(bai)除以(yi)一(yi)千(qian)五減(jian)(jian)去六(liu)百(bai)(bai)(bai)(bai)(bai)乘以(yi)一(yi)百(bai)(bai)(bai)(bai)(bai)分(fen)(fen)(fen)(fen)(fen)，得(de)(de)分(fen)(fen)(fen)(fen)(fen)約等于(yu)(yu)六(liu)十(shi)(shi)六(liu)點(dian)(dian)(dian)(dian)(dian)七分(fen)(fen)(fen)(fen)(fen)，很多企業考核時(shi)(shi)只設(she)(she)(she)置了目(mu)(mu)(mu)標(biao)(biao)(biao)(biao)值(zhi)，其實(shi)相(xiang)當于(yu)(yu)默認零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)為(wei)(wei)零(ling)(ling)(ling)，但他們往(wang)往(wang)是沒有(you)真(zhen)正理(li)解零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)設(she)(she)(she)置的目(mu)(mu)(mu)的，從(cong)而導致指(zhi)標(biao)(biao)(biao)(biao)間評(ping)價得(de)(de)分(fen)(fen)(fen)(fen)(fen)時(shi)(shi)的不(bu)公(gong)(gong)平(ping)性，比如(ru)培訓(xun)滿意度評(ping)分(fen)(fen)(fen)(fen)(fen)，如(ru)果(guo)不(bu)設(she)(she)(she)置零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)，那基本上這(zhe)項指(zhi)標(biao)(biao)(biao)(biao)永遠(yuan)也(ye)(ye)不(bu)可(ke)能(neng)得(de)(de)零(ling)(ling)(ling)分(fen)(fen)(fen)(fen)(fen)，而如(ru)果(guo)一(yi)次培訓(xun)滿意度評(ping)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)六(liu)十(shi)(shi)分(fen)(fen)(fen)(fen)(fen)，基本上已經是無法(fa)接(jie)受的了，這(zhe)時(shi)(shi)把(ba)培訓(xun)滿意度零(ling)(ling)(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)設(she)(she)(she)定為(wei)(wei)六(liu)十(shi)(shi)分(fen)(fen)(fen)(fen)(fen)，才是相(xiang)對公(gong)(gong)平(ping)的。
二(er)(er)、區間法。指(zhi)根(gen)據標準達成的范圍約定(ding)來進行評(ping)價，培訓滿(man)(man)(man)意(yi)(yi)度(du)來做示(shi)例，滿(man)(man)(man)意(yi)(yi)度(du)評(ping)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)六十(shi)(shi)到(dao)七十(shi)(shi)分(fen)(fen)(fen)(fen)(fen)(fen)，考(kao)核(he)(he)(he)得(de)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)二(er)(er)十(shi)(shi)，滿(man)(man)(man)意(yi)(yi)度(du)評(ping)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)七十(shi)(shi)到(dao)八(ba)十(shi)(shi)分(fen)(fen)(fen)(fen)(fen)(fen)，考(kao)核(he)(he)(he)得(de)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)四十(shi)(shi)，滿(man)(man)(man)意(yi)(yi)度(du)評(ping)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)八(ba)十(shi)(shi)到(dao)九(jiu)十(shi)(shi)分(fen)(fen)(fen)(fen)(fen)(fen)，考(kao)核(he)(he)(he)得(de)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)六十(shi)(shi)，滿(man)(man)(man)意(yi)(yi)度(du)評(ping)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)九(jiu)十(shi)(shi)到(dao)九(jiu)十(shi)(shi)五(wu)分(fen)(fen)(fen)(fen)(fen)(fen)，考(kao)核(he)(he)(he)得(de)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)八(ba)十(shi)(shi)，滿(man)(man)(man)意(yi)(yi)度(du)評(ping)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)九(jiu)十(shi)(shi)五(wu)分(fen)(fen)(fen)(fen)(fen)(fen)以上，考(kao)核(he)(he)(he)得(de)分(fen)(fen)(fen)(fen)(fen)(fen)為(wei)(wei)一(yi)百分(fen)(fen)(fen)(fen)(fen)(fen)。隨著滿(man)(man)(man)意(yi)(yi)度(du)評(ping)分(fen)(fen)(fen)(fen)(fen)(fen)增加，考(kao)核(he)(he)(he)得(de)分(fen)(fen)(fen)(fen)(fen)(fen)呈(cheng)階梯式增長(chang)。
三、加(jia)減(jian)分(fen)法。首先確(que)定一(yi)(yi)個基數，達(da)到這個基數時，得分(fen)為一(yi)(yi)百(bai)分(fen)，當實際達(da)成超過或低于(yu)該基數時，按一(yi)(yi)定規則加(jia)減(jian)分(fen)。比(bi)如某班(ban)組每班(ban)次(ci)生產(chan)(chan)產(chan)(chan)品五十臺為基準得分(fen)為一(yi)(yi)百(bai)分(fen)，每多或少生產(chan)(chan)一(yi)(yi)臺則加(jia)或減(jian)五分(fen)，一(yi)(yi)般會(hui)設置(zhi)最高(gao)加(jia)分(fen)，如最高(gao)加(jia)二十分(fen)，加(jia)減(jian)分(fen)法一(yi)(yi)般適用(yong)于(yu)目標(biao)任(ren)務比(bi)較明確(que)，技(ji)術比(bi)較穩定的情況。
以上(shang)三種評分(fen)方(fang)法(fa)本質上(shang)是相同的，主要看企業和員工(gong)的理(li)解和使用習慣，精準掌握了這些(xie)方(fang)法(fa)，就能確保與員工(gong)不會因為得分(fen)計(ji)算結果產(chan)生不同理(li)解，從(cong)而(er)提高工(gong)作效(xiao)率。
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